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The Service is there for two things:
To help direct residents who need support – if friends or family are unable to help – with such things as picking up shopping, prescription collections or having someone who can be a telephone friend, and to other services that can help.
To provide advice on where to register your offer of help to support your community.

How to utilise what they have / how you can connect with them:
Call 0300 200 1008. If you are deaf or hard of hearing, SMS is 07860 053465. There is also a Textphone (via text relay) facility via 18001 0300 200 1008 and a Sign Language Video Relay service.
https://www.surreycc.gov.uk/people-and-community/emergency-planning-and-community-safety/coronavirus/need-help

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